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Client Article Title Keywords Published by Edition

The Marketing Leaders

Turn Data into Information; only then can it become actionable knowledge that equals profit.
Good procurement is good for customers

Data management, information management, measuring profit.

Marketing, procurement, customer management.

The Marketing Leaders

 

June 2006

CIMTech International

Marketing: The Public Sector Eco-system

Public sector, value ecosystems, eco-systems, suppliers, buyers, marketing, marketers, intellectual capital, PPP, PPI, IT Services, Office of Government Commerce.

CIMTech International

 

June 2005

BT/Redwood Publishing

Scary 97% of Senior Executives Rate IT Security as a Matter of Serious Concern

IT security, viruses, personal data, MORI, customer retention, Beth Rogers, computer crime.

Redwood Publishing

February 2005

CIMTech International

Communicate Pricing Offers Effectively

Pricing strategies,  Chessington World of Adventures, price discrimination, price promotion,  advertising, Bloor Research, Rob Bamforth, Stephan Butscher, exhibitions.

CIMTech International

October 2004

BT/Sift Media

Cost-focused? Be more demand-driven.

Peoplesoft, Nick Rawls, Oracle, demand forecasting, thought-leadership, Six Sigma, Kaizan, Just-in-Time, IFRS, EU accession countries, critical chain.

BT InsightExec/ Mycustomer.com
Available online.

 

October 2004

BT/Sift Media

“We are in the age of the empowered consumer”, says Clive Humby

Tesco Clubcard, Dunn Humby, data analysis, customer relationships,  the measure of the customer.

BT InsightExec/ Mycustomer.com
Available online.

 

August 2004

BT/Sift Media

Enhanced Customer Power: CRM v CMR?

Customer relationship management, CRM, customer managed relationships, CMR

BT InsightExec/ Mycustomer.com
Available online.

 

July 2004

BT/Sift Media

The Learning Organisation: Processes for ROI

Return on investment, ROI, learning organisation, process management,  efficiencies, customer complaints, Merlin Stone, CIMTech,  Goldratt

BT InsightExec/ Mycustomer.com

 

July 2004

CIMTech International

ROI – Beyond the Jargon

Customer Relationship Management, CRM, Big Brother approach, customer management, customer satisfaction, customer support, customer services, banking.

CIMTech International

 

April 2004

CIMTech International

A Workforce that can adapt and re-adapt – CPD for individuals , companies industries and national economies.

Continuing Personal Development, CPD, CPD Certification Service, measure the benefits, right qualifications and training, technologists, marketers.

CIMTech International

 

January 2004

CIMTech International 2004 – A Look Ahead to New Beginnings! Marketing Society, Mhairi MacEwan, BBC, Andy Duncan, modern marketing metrics, Continuing Personal Development, CPD, marketers need to communicate, e-tailing.

CIMTech International

December 2003
Chartered Institute of Marketing Making web strategy pay Marketing. The Communications Team
.
October 2001
Horizon House Making web strategy pay IT, sales and marketing. Business Communications Review International
Available in the printed magazine edition.
Circa. 2001

N.B. These news coverage items are only some of many samples of our work. Please contact us for further information about our complete portfolio.


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